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Frequently asked questions
How quickly can I get started?
Setup is fast — most customers are up and running within 24 hours of completing their order and identity verification.
What is a virtual office?
A virtual office gives your business a prestigious address and professional services — such as mail handling and call answering — without the cost of a physical office. It's ideal for remote workers, startups, and businesses wanting a credible UK presence.
What's included in a virtual office plan?
Our virtual office plans typically include a professional business address, mail forwarding or scanning, and access to meeting rooms on demand. Specific inclusions vary by plan — check the plan details above for a full breakdown.
Can I use the address for Companies House and HMRC?
Yes. Our virtual office addresses can be used as your registered office address for Companies House and HMRC filings, giving your business full legal compliance.
How does mail forwarding work?
Any post received at your virtual office address is either forwarded to your chosen address or scanned and emailed to you, depending on your plan. You can update your forwarding preferences at any time from your account dashboard.
Do I need to sign a long-term contract?
No. We offer flexible monthly rolling plans so you're never locked in. You can upgrade, downgrade, or cancel at any time with no hidden fees.
Can I use the address on my website and marketing materials?
Yes, you can use your virtual office address on your website, business cards, email signatures, and other marketing materials to project a professional image.